About this site

Respond to TCPA is a plain guide to the three ways a TCPA demand letter gets resolved: pay, dispute or ignore. Each path is set out with its costs, timelines and worst cases, so the choice is made with the arithmetic in front of you.

What this site is for

One question: what do you do with a TCPA demand letter once it is on your desk. There are three answers, pay, dispute or ignore, and most of the information online argues for one of them without setting out the other two. This site sets out all three with the costs, the timelines and the worst cases, then covers the mechanics that follow the choice: negotiating the figure, what a settlement agreement contains, paying in instalments, when a lawyer is worth the fee, and what to do once it is resolved.

It is written for the owner or manager of a business that makes or buys outbound calls or texts, and for anyone advising them. It assumes you can read a dialer export and a short contract.

What it is not

It is not legal advice. It is general legal information. A lawyer licensed in your state can advise on your facts, and several pages here say when that is worth doing.

It does not rate, review or recommend law firms, enforcement firms or settlement outcomes. Where a sender publishes its own verification and response process, the site points to it.

Sources

The statute is 47 U.S.C. § 227. The FCC's implementing rules are at 47 C.F.R. § 64.1200. Florida's statute is Fla. Stat. § 501.059. The four-year federal limitations period is 28 U.S.C. § 1658. Where a page cites a case or an FCC ruling, it is one whose holding can be stated with confidence; where it cannot, the page leaves it out. Figures are statutory, not estimates. The footer of every page links to the official text.

Corrections

If something on this site is wrong, it is corrected and dated once checked against the primary source.